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Frequently asked

How do envelopes work?+

Pick categories you want to budget for, rent, groceries, going out. At each paycheck, decide how much to 'pocket' into each envelope. Spend until an envelope is empty, that category is paused until next paycheck.

How accurate is the AI scan?+

Printed receipts: very accurate. Handwritten or faded receipts: less so, always confirm the parsed amount before saving. We always show you what we extracted so you can edit any field before committing.

Why no bank syncing?+

We made that choice on purpose. Bank linking means giving up your credentials to a third party and getting tracked on every purchase. PocketPal stays manual + AI scan so you stay in control of what we see (which is nothing, unless you log it).

Can I share a budget with my partner?+

Yes, with Together. Open it from the Menu and start a space: one set of envelopes you both pay into and spend from, on its own cycle. Invite one person with a code. Your own envelopes, paycheck and streak stay private. Starting a space needs PocketPal+; joining one is free.

What happens if I uninstall?+

Nothing in your budget is lost. Envelopes and spending sync to your account, so sign in again with the same email and they're all back. Only what lives on the phone alone goes with the app, like your chat with Pal and anything logged offline that hasn't synced yet. Uninstalling doesn't cancel PocketPal+: cancel it in the App Store or Google Play.

I lost my streak, can I get it back?+

Not yet. Streaks reset cleanly. We're considering a 'grace day' feature, tell us if you'd use it.

Why a free trial only on annual?+

Trials work well for plans where the user commits, annual is one big decision, monthly is twelve small ones. The 3-day trial on annual gives you a low-stakes way to confirm PocketPal+ is for you before paying.

How do I export my data?+

Open Settings → Your data → Export transactions (CSV). You'll get a file you can open in Sheets, Excel, or anywhere else. We support this for LGPD/GDPR/DPDP compliance and because it's the right thing to do.

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PocketPal

Paycheck-synced envelope budgeting with AI receipt scanning.

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